Shipping policy

Last updated: August 29, 2026

At LureQueen, we understand that privacy matters. All orders are packaged and shipped discreetly, without unnecessary external markings indicating the nature of your purchase.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.

During periods of high demand, processing may take a little longer. If there is a significant delay with your order, we will contact you using the information provided at checkout.

Delivery Times

After your order has been processed, estimated delivery times are approximately 3–7 business days.

These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, customs processing and other circumstances outside our reasonable control.

Free Shipping

Shipping is completely free on all LureQueen orders.

There are no additional shipping charges at checkout.

Tracking

Where tracking is available for your shipping method, tracking information will be provided once your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

Customs and Import Charges

For international orders, LureQueen covers applicable customs duties and import charges. You will not be asked to pay additional customs or import fees for your order.

Please note that customs processing can occasionally affect delivery times, but any applicable import charges are handled by us.

Incorrect or Incomplete Addresses

Please make sure that your shipping information is accurate and complete before placing your order.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply to resend the order.

Lost or Damaged Orders

Please contact us as soon as possible if your order appears to be lost, arrives damaged, or does not arrive within a reasonable period after the estimated delivery window.

We will work with you and the relevant delivery provider to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our policies and applicable law.

Discreet Packaging

Your privacy is important to us. Orders are shipped in discreet packaging without unnecessary product descriptions or external indications of the contents.