Terms of service

Last updated: August 29, 2026

Welcome to LureQueen. These Terms of Service ("Terms") govern your use of the LureQueen website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or place an order.

1. About LureQueen

LureQueen operates this online store and website, including its content, products, features and services. LureQueen is powered by Shopify.

Our company and legal information is available on our Legal Information page.

2. Eligibility

You must be at least the age of majority applicable in your place of residence to enter into a contract with us and make purchases through our website.

By using our website or placing an order, you confirm that the information you provide is accurate and complete.

3. Our Products

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate. However, the appearance of products may vary slightly depending on your device or display settings.

Product availability, descriptions and prices may change at any time. We reserve the right to discontinue products or limit quantities where reasonably necessary.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the products selected by you.

After placing an order, you will receive an order confirmation acknowledging that we have received your order. This does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, pricing or product information errors, product unavailability, or inability to fulfil the order.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

5. Prices and Payment

All prices displayed on our website are shown in the applicable currency and include taxes where required by applicable law.

Shipping costs and any other charges that apply to your order will be displayed before you complete your purchase.

We may change prices, promotions and offers at any time. The price applicable to your order is the price displayed at the time you place the order.

Payment must be successfully received before an order is processed.

6. Shipping and Delivery

We will provide estimated delivery information during the checkout process or in your order confirmation.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, strikes or other unforeseen events.

You are responsible for providing accurate delivery information. We are not responsible for delays or failed delivery resulting from incorrect or incomplete information supplied by you.

Nothing in these Terms limits any rights you may have under applicable consumer law in relation to delivery.

7. Returns, Refunds and Cancellations

Our Return & Refund Policy explains our return, refund and cancellation procedures and forms part of these Terms.

Where applicable, consumers in the European Union and other jurisdictions have statutory cancellation, return and consumer rights that cannot be excluded by these Terms.

Nothing in these Terms affects or limits any mandatory rights you have under applicable consumer protection law.

8. Intellectual Property

All content on the LureQueen website, including text, photographs, graphics, logos, designs, product images and other materials, is owned by or licensed to LureQueen unless otherwise stated.

You may access and use the website for your personal, non-commercial purposes. You may not reproduce, distribute, modify, sell, publish or otherwise exploit our content without our prior written permission, except where permitted by law.

9. Website Use

You agree to use our website only for lawful purposes.

You must not use the website to:

  • violate any applicable law or regulation;

  • interfere with the operation or security of the website;

  • attempt to gain unauthorized access to our systems;

  • introduce malicious code, viruses or other harmful material;

  • use automated methods to access or collect information from the website in a manner that could interfere with its operation; or

  • engage in fraudulent, abusive or otherwise harmful activity.

We may restrict or suspend access to the website where reasonably necessary to protect our business, website, customers or other users.

10. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, shipping providers and other service providers.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for the independent practices of third-party websites or services.

11. Website Availability and Liability

We make reasonable efforts to keep our website available and information accurate, but we do not guarantee that the website will always be uninterrupted, secure or error-free.

To the fullest extent permitted by law, LureQueen will not be liable for indirect or consequential losses arising from your use of the website or our services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or any statutory consumer rights that cannot be excluded.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.

The version of the Terms applicable to your order will be the version in effect when you place that order.

13. Governing Law

These Terms are governed by the laws applicable to LureQueen's business and are subject to any mandatory consumer protection laws applicable in your country of residence.

Nothing in these Terms prevents you from exercising any mandatory rights or bringing a claim in a court or jurisdiction where applicable consumer law gives you the right to do so.

14. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

15. Contact

If you have questions about these Terms, please contact us through our Contact page or using the contact details provided on our Legal Information page.